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Latest Patient Information

740 Guidelines

740 Guidelines

Good News! 740 Dental is reopening from the 22nd June on a phased approach.Phase 1: (22nd June-31st July) We will be providing limited emergency treatment only and addressing the needs of our patients who have experienced dental problems during this current period of closure.

Phase 2: (3rd August onwards) Routine dentistry will commence & rescheduling of all appointments that have had to be postponed during the closed period will start. Following the latest guidelines we have invested in the highest levels of PPE available for the safety of our patients and our team.

For ultimate protection against potential viral cross infection we have gone above and beyond the guidelines by investing in full air purification in all surgeries and reception.

Thank you for your continued loyalty to 740 Dental. We would like to inform you that at this unprecedented time we have decided not to increase our treatment fees. However, due to the essential use of the additional PPE for the safety of you, our team, and ourselves, a surcharge of £15.00 is necessary for every dental procedure excluding examinations. This will apply only for as long as scientific evidence and authority guidance indicates the need for this costly extra barrier protection.

Please note that, although two complete sets of PPE will be used in the provision of a linked Dental Health Examination and Hygienist visit, we will only levy a single surcharge of £15. We at 740 Dental will always do everything in our power to provide the safest and best service that we can for your patients.

Kind regards -Andrew, Richard, James & all the 740 Dental team.

For the latest practice guidelines (as seen in the image) please click on the button below

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Privacy Notice

Privacy Notice

The practice aims to meet the requirements of the Data Protection Act 2018, the General Data Protection Regulation (GDPR], the guidelines on the Information Commissioner’s website as well as our professional guidelines and requirements.

The data controller is Andrea Korn, who is also the information Governance Lead and the Data Protection Officer.

This Privacy Notice is available on the practice website at www.740 dental.co.uk , at reception, by email if you contact smiles@740dental.co.uk or by calling the practice on 01202 397020.

You will be asked to provide personal information when joining the practice. The purpose of us processing this data is to provide optimum health care to you.

The categories of data we process are:

  • Personal data for the purposes of staff and self-employed team member management
  • Personal data for the purposes of [direct mail/email/text/other] marketing
  • Special category data including health records for the purposes of the delivery of health care
  • Special category data including health records and details of criminal record checks for managing employees and contracted team members

We never pass your personal details to a third party unless we have a contract for them to process data on our behalf and will otherwise keep it confidential. If we intend to refer a patient to another practitioner or to secondary care such as a hospital we will gain the individual’s permission before the referral is made and the personal data is shared.

  • Personal data is stored in the EU whether in digital or hard copy format
  • Personal data is stored in the US in digital format when the data storage company is certified with the EU-US Privacy Shield
  • Personal data is obtained when a patient joins the practice, when a patient is referred to the practice and when a patient subscribes to an email list

The lawful basis for processing special category data such as patients’ and employees’ health data is:

  • Processing is necessary for the purposes of preventative or occupational medicine, for assessing the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or management of health or social care systems and services on the basis of Union or Member State law or a contract with a health professional

The lawful basis of processing personal data such as name, address, email or phone number is:

  • Consent of the data subject
  • Processing is necessary for the performance of a contract with the data subject or to take steps to enter into a contract
  • [Other]

The retention period for special data in patient records is a minimum of 10 years and may be longer for complex records in order to meet our legal requirements. The retention period for staff records is 6 years. The retention periods for other personal data is 2 years after it was last processed. Details of other retention periods are available in the Record Retention procedure available from the practice.

You have the following personal data rights:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure (clinical records must be retained for a certain time period)
  • The right to restrict processing
  • The right to data portability
  • The right to object

Further details of these rights can be seen in our Information Governance Procedures or at the Information Commissioner’s website. Here are some practical examples of your rights:

  • If you are a patient of the practice you have the right to withdraw consent for important notifications, newsletters, surveys or marketing. You can inform us to correct errors in your personal details or withdraw consent from communication methods such as telephone, email or text. You have the right to obtain a free copy of your patient records within one month.
  • If you are not a patient of the practice you have the right to withdraw consent for processing personal data, to have a free copy of it within one month, to correct errors in it or to ask us to delete it. You can also withdraw consent from communication methods such as telephone, email or text.

We have carried out a Privacy Impact Assessment and you can request a copy from the details below. The details of how we ensure security of personal data is in our Security Risk Assessment and Information Governance Procedures.

Comments, suggestions and complaints

Please contact Andrea Korn at the practice for a comment, suggestion or a complaint about your data processing at smiles@740dental.co.uk, or 01202 397020 or by writing to or visiting the practice at 740 Dental, 740 Christchurch Road, Bournemouth, Dorset, BH7 6BZ. We take complaints very seriously.

If you are unhappy with our response or if you need any advice you should contact the Information Commissioner’s Office (ICO). Their telephone number is 0303 123 1113, you can also chat online with an advisor. The ICO can investigate your claim and take action against anyone who’s misused personal data. You can also visit their website for information on how to make a data protection complaint. 

Related practice procedures

You can also use these contact details to request copies of the following practice policies or procedures:

  • Data Protection and Information Security Policy, Consent Policy
  • Privacy Impact Assessment, Information Governance Procedures

 

740 Dental practice policy

Missed appointment/Late cancellation 

Please note we require 24 hours notice for any booked appointments- if an appointment is late cancelled after this period or if any appointment is missed a charge will be applied (£2 per minute)