Practice Promise Results
Practice Promise Results
Each day at the practice we ask our patients to complete a brief survey to measure our performance.
We ask the following questions:
- Are you happy with how fast the phones are answered:
- Were you seen on time:
- Was your visit pain free:
- Are you likely to recommend us:
Each month we publish our results here for you to see.
| Month | Are you happy with how fast we answer the phone? | Were you seen on time? | Was the treatment pain free? | How likely are you to recommend your friends? |
| Nov-16 | 94% | 94% | 91% | 95% |
| Dec-16 | 91% | 91% | 96% | 100% |
| Jan-17 | 94% | 96% | 100% | 77% |
| Feb-17 | 100% | 90% | 100% | 100% |
| Mar-17 | 98% | 93% | 98% | 100% |
| Apr-17 | 100% | 96% | 93% | 100% |
| May-17 | 100% | 100% | 100% | 95% |
| Jun-17 | 100% | 94% | 100% | 100% |
| Jul-17 | 100% | 97% | 97% | 100% |
| Aug-17 | 100% | 89% | 100% | 100% |
| Sep-17 | 100% | 100% | 100% | 100% |
| Oct-17 | 100% | 94% | 100% | 100% |
| Nov-17 | 100% | 82% | 89% | 98% |
| Dec-17 | 83% | 83% | 100% | 100% |
| Jan-18 | 100% | 100% | 100% | 100% |
| Feb-18 | 100% | 100% | 100% | 100% |
| Mar-18 | 100% | 100% | 100% | 100% |
