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Practice Promise Results

Practice Promise Results

Each day at the practice we ask our patients to complete a brief survey to measure our performance.

We ask the following questions:

  • Are you happy with how fast the phones are answered:
  • Were you seen on time:
  • Was your visit pain free:
  • Are you likely to recommend us:

Each month we publish our results here for you to see.

Month Are you happy with how fast we answer the phone? Were you seen on time? Was the treatment pain free? How likely are you to recommend your friends?
Nov-16 94% 94% 91% 95%
Dec-16 91% 91% 96% 100%
Jan-17 94% 96% 100% 77%
Feb-17 100% 90% 100% 100%
Mar-17 98% 93% 98% 100%
Apr-17 100% 96% 93% 100%
May-17 100% 100% 100% 95%
Jun-17 100% 94% 100% 100%
Jul-17 100% 97% 97% 100%
Aug-17 100% 89% 100% 100%
Sep-17 100% 100% 100% 100%
Oct-17 100% 94% 100% 100%
Nov-17 100% 82% 89% 98%
Dec-17 83% 83% 100% 100%
Jan-18 100% 100% 100% 100%
Feb-18 100% 100% 100% 100%
Mar-18 100% 100% 100% 100%